Privacy Policy

1. Who We Are

CD Visuals ("CD Visuals," "we," "us," or "our") provides commercial drone imaging, video production, and 3D virtual tour services in London, Ontario and throughout Southwestern Ontario. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

2. Information We Collect

We only collect the personal information you choose to provide when you contact us or engage our services. This typically includes:

• Your name and company or organization name
• Your email address
• Your phone number
• Project details you share with us (such as site location, scope, and timeline)

We do not collect sensitive personal information, and we do not knowingly collect information from anyone under the age of majority.

3. How We Use Your Information

We use your email address and phone number solely for business-related communication purposes connected to your inquiry or project. This includes, but is not limited to:

• Responding to inquiries and questions
• Scheduling shoots, site visits, and meetings
• Preparing and sending quotes and estimates
• Invoicing and processing payment
• Providing project updates and coordination
• Delivering and providing access to project deliverables

We do not use your contact information for unrelated marketing, and we will not send you commercial electronic messages without the consent required under CASL. You may withdraw consent or ask to stop receiving communications from us at any time.

4. Disclosure of Information

We do not sell, rent, or trade your personal information. We may share information only where necessary to deliver our services (for example, with trusted service providers such as file-hosting or invoicing platforms that act on our behalf), or where we are required to do so by law.

5. Data Retention

We keep your personal information only as long as needed to fulfill the purposes described above, to maintain business records, and to meet legal, tax, and accounting obligations. When it is no longer required, we securely delete or anonymize it.

6. Security

We take reasonable administrative and technical measures to protect your personal information against loss, theft, and unauthorized access or disclosure. No method of transmission or storage is completely secure, but we work to safeguard the information you share with us.

7. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you, to request corrections, and to withdraw your consent to our use of it (subject to legal or contractual limits). To make a request, contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be posted on this page.

9. Contact Us

For privacy questions or requests, contact us at info@cdvisuals.ca.